CONTACT US

Still have questions? We’re just a message away.
Whether you need more information, have a special request, or want personal support — we’re here for you.

We believe in delivering excellent customer service, and will do everything possible to satisfy our customers. If you have any questions, comments or suggestions, feel free to contact us or email us at contact@velariscity.com !

Kind Note: To avoid waiting, please check out our FAQ (Frequently Asked Questions) to see if we've already answered your most burning questions there.

Submit a Ticket

Please include as much information about your order so that we can assist you more efficiently.

FAQs

We may have already answered your question in our FAQ section. Check out our FAQ section for quicker answers.

Live Chat

Support time : 7am-5pm EST every day

Email Us

Feel free to contact us at contact@velariscity.com

Contact Form

Or you may leave a voice message with your call back number and we’ll get back to you as soon as possible.

Write us : Velariscity : 1205 Greenwood Dr, Modesto CA 95350, US

WORLDWIDE SHIPPING

Available as Standard or Express delivery

SAFE PAYMENT 

We take your privacy seriously and protect it with complete security.

SECURE LOGISTIC 

Package safety - Full refund for your damaged or lost package.

SHOP SAFELY

Enjoy our 30-day unconditional refund
& replacement guarantee

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